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About

Spamhaus
Consultancy

With one of the largest databases of SMTP events, Spamhaus has a unique perspective on email sending practices; every day, we analyze 7.5 billion IPs and over 3 million domains.

By utilizing our internal databases against specific behavior patterns, we provide tailored, data-driven reports and 1:1 advice to help ensure your critical communication channel remains operational.

Evidence-based consulting

Our Consultancy offering is 100% backed by data; we will share the facts, provide clarity on what that means, and make recommendations to take action based on the evidence shared.

Tailored, in-Haus expertise

Spamhaus has a team of highly-skilled experts with decades of email-specific experience and knowledge. Gain access to this expertise, tailored to your business’s specific needs.

Identification of unknowns

Our Consultancy offering can raise data points concerning unknown challenges, including shadow IT, missed IPs in records, brand impersonation, misconfiguration, fraudulent and/or compromised accounts.

Use case for Spamhaus Consultancy

Our data-driven consultancy service is designed specifically to help networks prevent and resolve email-related challenges, based on our unique email traffic intelligence.

Transition

Prevent and resolve email-related challenges

Through this service, we will provide you with new insights into your IPs, which you provide to us. It will also highlight unique data points of other assets that are not associated with the IPs provided. Where present, this signals possible shadow IT, missed IPs in records, brand impersonation, misconfiguration, etc.

Where these patterns show up, they indicate areas that need attention, as explained in detail through reporting and 1:1 sessions, framed by actionable advice.

Success metrics

Together, we define KPIs to ensure your business goals are achieved.

1:1 meetings

We can also facilitate 1:many meetings, including inviting clients to participate.

Actionable reporting

Our reporting removes technical jargon with clear, practical and bespoke insights.

Flexible frequency

How and when we communicate will be tailored to your needs and capacity.

The details

  • How it works

    Our Consultancy offering begins with a kick-off meeting to understand the key challenge areas, agree KPIs to ensure goals are met, and to determine cadence of communications – both reporting and meetings.

    To achieve the best outcome, customers are also asked at the outset to direct Spamhaus to the IPs and/or domains to investigate, ensuring findings are focused and relevant. After we have run an initial report on the provided resources, we’ll assess and share the suitability of this service to your network.

    What you’ll gain

    This service will provide new insights covering your IPs and/or domains provided to Spamhaus. We will also highlight unique data points related to assets belonging to you that are not directly associated with the IPs provided. This may signal possible shadow IT, missed IPs in records, brand impersonation, misconfiguration, fraudulent and/or compromised accounts.

    These are Spamhaus’ observations, determined by querying our internal databases against specific behavior patterns. Where these patterns show up, it indicates clear areas for action to remedy current challenges, and prevent ongoing issues – all explained in detail through meetings and reporting.

  • Reporting topics covered

    We offer a range of reporting topics to ensure a holistic view of your email practices, and identify unknown areas of challenge. This can include:

    • IP and/or domain observation
    • Recipients – aggregate only
    • Senders – aggregate and when applicable detail on problem senders
    • Common sending domain observation
    • SPF observation
    • Sample subjects
    • HELO observation
    • Brand impersonations
  • Who is Spamhaus Consultancy relevant for?

    This offering will support Email Service Providers who have:

    • Reputational concerns
    • Brand impersonation issues
    • Misconfiguration challenges
    • Network issues e.g. malicious senders
    • Challenges with fraudulent and/or compromised accounts/users

    Please note: This service is not relevant to challenges concerning:

    • Email engagement, i.e., opens, clicks, getting out of the spam folder
    • Transient errors, i.e., deferrals, rejections, quarantining etc.
    • Questions or remediation around specific listings – please instead refer to our partner, Spamhaus Project via https://check.spamhaus.org

Interested in
Spamhaus Consultancy?

If you’re interested or would like to learn more, fill out our form and a member of our team will be in contact with you to share more about this service and next steps.

Contact our team
Speechmarks
Speechmarks

We’ve worked side by side with Spamhaus over the years to detect, identify, and remediate suspicious activities – and now under the umbrella of the Spamhaus Technology’s Consultancy offering the two companies will be working even more closely together on our shared goal of an Internet that is safe and productive for all users.

Paul Vixie

VP & Deputy CISO, AWS

Explore our data

Data Access

Real-time DNS Blocklists

Query real-time DNS blocklists, covering IPs, domains and hashes (including malware files, cryptowallets, email addresses and URLs) to protect your email infrastructure, wider network and users.

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Data Access

Rsync

Incremental synchronization of binary and contextual datasets to local servers, including access to our entire binary DNS blocklist data. Efficiently transfer data by only copying changes between the source and destination.

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Data Access

Intelligence API

Integrate context-rich metadata relating to IP and domain reputation to enhance existing data feeds, or consume as an independent data source. Gain additional intelligence to monitor, assess and remediate as required.

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