What is the Spamhaus Reputation Portal?
This portal helps you assess the reputation of the IPs on your network. You can manage that reputation by quickly navigating to abuse areas and reviewing the reasons behind listings. Finally, you can quickly resolve issues through our easy-to-use removals process and track those requests via the Ticketing Center. For a quick tour, view this short video or keep on reading.
The Dashboard
This provides you with an overview of your network. It includes the number of ranges you have associated with your account, and the total number of listings for those ranges by each IP blocklist:
- Spamhaus Blocklist (SBL)
- Exploits Blocklist (XBL)
- CSS Blocklist (CSS)
The dashboard also provides you with the percentage change in the number of listings for each blocklist across 30 days.
For quick reference, several “top tens” show the most recently listed IPs, the longest listed IPs, and your most abused /24s.
Network ranges with listing overview
This area lists all your ranges by /24, along with the number of SBL, XBL, and CSS listings. All the information is fully sortable and can be exported, should you require. From this page, you can quickly navigate to a heatmap of a specific /24.
/24 Heatmap with listings
The heatmap shows the individual IPs within a /24 and displays which have SBL, CSS, or XBL listings associated with them. From here, you can click on one of the IPs to review the complete listing information.
Removals from the Spamhaus blocklists
Currently, it isn’t possible to request removal from the SBL – the usual process of the ISP contacting the SBL team via email remains in place. However, for the other blocklists, once you have taken the relevant remediation that caused the listing in the first place, you can request removal.
Ticketing Center
Here you can track all your requests and communications with the Spamhaus team. This includes adding or deleting ranges from your network, changing user details, or working with the team to resolve a listing issue.
Reputation updates delivered by email or via API
To save you from logging into the portal daily, you can choose to receive reputation updates via email or our API, providing automatic updates of new listings.
How to register your interest in becoming a beta tester
- Complete this form as soon as possible
- One of our team members will respond within 48 working hours.
- We may require additional information regarding your network, so please bear with us.
- Once you’ve been accepted as a beta tester, we’ll provide you with access to the Reputation Portal.
Providing feedback
At the risk of sounding cliché, “your feedback is important to us.” It really is. We want the community to help shape the portal’s roadmap; tell us what works, what doesn’t, and what functionality you’d find helpful to have in the future. Feedback will be requested via an online survey or telephone call with a third party, and we’ll give you plenty of notice! All feedback will be anonymized, so we urge you to be constructively honest!
What to do next?
Go and register your interest – we look forward to shaping the portal’s future together.