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All blocklists are researched and managed by The Spamhaus Project.

Simply click on the link below, which will take you to the Project’s IP and Domain Reputation Checker. From here you will be able to enter your IP or Domain and begin your request for removal.

Please note that the Project’s IP and Domain Reputation Checker is the only place where removals are handled.

Visit Spamhaus Project

Further to a systems upgrade on May 20th, regular users of the Spamhaus Customer Portal will notice some minor changes to the user interface, notably for those who use the Data Query Service. These changes are outlined below, however, if you’re reading this wondering how you can access the Portal here’s a reminder:

  • Go to https://portal.spamhaus.com
  • Enter your account number & password.
  • Forgotten your password? To reset it, you’ll need your account number and email address.
  • Forgotten your account number? Please get in touch via the contact form on the website.

Products | Data Query Service (DQS)

Key Management

It is now possible to manage your own DQS key. For example, if you’re concerned that your key has been leaked and is being abused, then you can replace it. To this end, to avoid impacting production, your account can temporarily have up to two active keys at a time. Add another key, move your configurations to this new key, then set the old key to “Inactive”.

For example, here there are two active keys:

Key management - Examples of active keys

 

 

 

 

If you make one of the keys inactive, another key can now be added:

 

Key management - Spamhaus

 

 

 

 

 

The “primary” key will be shown at the start of the list, and this key is used in the online manuals.

Usage

Users can now view their DQS usage over a six-month period, and see what percentage were listed against the total amount of queries made.

NOTE: Where usage drops to zero, this is usually due to reporting errors.

Spamhaus DQS reporting

 

 

 

 

 

 

 

 

 

 

If you’d like to see further developments on the roadmap, please reach out to your account manager, or via the contact form with your suggestions.

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