Have you been blocked?
All blocklists are researched and managed by The Spamhaus Project.
Simply click on the link below, which will take you to the Project’s IP and Domain Reputation Checker. From here you will be able to enter your IP or Domain and begin your request for removal.
Please note that the Project’s IP and Domain Reputation Checker is the only place where removals are handled.
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Posted by Barry Branagh on 4 Jul 2018
Do you utilize Spamhaus' free blocklists via the public mirrors? Are you currently using Google's Public DNS or a similar public recursive server?
You may not be aware, but with this combination, every time you make a query to Spamhaus it will return a 'non-existent domain' (NXDOMAIN), and soon will start to return an error code. That means you are not receiving reputation advice about whether or not to receive that email i.e. your spam emails will not be blocked by the queries you are running. Here's why...
There are many reasons why people choose to employ a public DNS resolver, such as Google Public DNS. Perhaps your Internet Service Provider’s (ISPs) recursive name server suffers from high latency due to it being overloaded. Let’s be honest, given the competitive nature of this marketplace, some providers have been known to ‘skimp’ in this area to reduce operating costs.
Also, let’s not forget its ease of use. If you’re setting up an address to use as your DNS resolver, then 220.127.116.11 (one of Google’s public DNS resolver IP addresses) is one of the simplest numbers to remember.
So why don’t Spamhaus’s free DNSBLs work through some public DNS resolvers?
Regrettably, we have had to block some public DNS resolvers because some users can exploit them to get more than their fair share of a free service.
Back in 1998, when both the world wide web (w.w.w.) and Spamhaus were in their infancy, 3.1% of the global population utilized the internet, according to data from the International Telecommunication Union.
Fast forward 20 years, and now 48% of the world’s population uses the internet. That takes the numbers from 188 million users in 1998 to 3,663 million users in 2017. This means that not only are the number of global internet users increasing at a phenomenal rate, but the number of those using Spamhaus’s free public mirrors is also dramatically increasing.
We believe in providing the public with threat intelligence for free, helping small independent businesses, schools, and non-profit organizations safely filter their email at no cost.
With a network of over 80 public DNSs spread across 35 countries, this significant international DNS infrastructure serves billions of queries to the public every day for free.
But note the word ‘public’ in the above paragraph. This free service is intended to be available for those who are genuinely ‘the public,’ fulfilling all of the following criteria:
Spamhaus understands that anything free is difficult to resist. Therefore usage is monitored of these free DNSBLs to ensure this resource isn’t being exploited. If an IP address regularly exceeds the above criteria, it is suggested the user pays to use the commercial DNSBL Data Query Service (DQS).
It’s simple – public recursive name servers act as an anonymizing service and enable large-scale users to hide behind them. Given the lack of transparency and inability to identify those who are abusing the free service, a difficult decision was made to add some public domain name servers to our access control list… ultimately blocking your query.
To quantify the issue, over a 24 hour period, Spamhaus receives approximately two billion queries from what could be argued the most popular public recursive DNS. This is roughly 20% of the total number of queries made over the same period.
Not a problem, as long as you meet the criteria detailed above. Spamhaus can provide you with free access to our DNSBL datafeed via our Data Query Service (DQS). Sign up for a low-volume free DQS account here. It’s straightforward and can be set up in a matter of minutes, and enables you to have access to our domain name server blocklists whilst still using a public DNS.
You can increase your catch rates with two additional blocklists that are included in this service, at no additional cost:
1. Zero Reputation Domains (ZRD) – This lists newly registered domains for 24 hours. Domains that have just been registered are rarely used by legitimate organizations immediately; meanwhile, cybercriminals register and burn 100s of domains daily.
The Zero Reputation Domain (ZRD) blocklist helps to protect your users from clicking on links and visiting newly registered domains until it is established that they are not associated with zero-day attacks; phishing, bot-herding, spyware, and ransomware campaigns.
2. Auth Blocklist (Auth BL) – This is a subset of the XBL, listing IP addresses known to host bots using brute force or stolen SMTP_AUTH credentials to send email-borne threats. This blocklist is available separately, so you can use it at SMTP Auth as a score to ensure someone isn’t trying to misuse a user’s account.
For a full comparison of functionality across Spamhaus’ DNSBL offerings, take a look at this table.
Any questions? Simply contact us.
Article updated 15/03/21
If you are using the Spamhaus Project’s Public Mirrors and are suddenly experiencing issues with your email stream, it is likely that you are having issues parsing newly introduced error codes.
We have collated all the information you need to help you understand what you need to do to fix the problem and find out why these error codes have been introduced.
17 May 2023
Are you currently using the Spamhaus Project’s DNS Blocklists (DNSBLs) via OVHCloud? If you've answered "yes" to both of these questions, you need to make some changes to your email infrastructure.
22 September 2022
Are you currently using the Spamhaus Project’s DNS Blocklists (DNSBLs) and use Amazon Web Services' DNS? If you've answered "yes" to both of these questions, you need to make some changes to your email infrastructure.
9 September 2022
If you're using phpBB and have recently started getting an error from Spamhaus, in this blog post we explain what’s going on and a simple fix.